Dentist Portal

Section 1 — Master Service Catalog & Deliverables

Every service offered through MySmileQuote, in the order a full-arch case moves through them.

Section 2 — Clinical File Intake & Validation Protocols

Before a case is accepted for planning, all raw clinical records undergo automated and manual inspection.

2.1 CBCT (DICOM) Specifications

File Format	Multi-frame uncompressed DICOM dataset (.dcm), single folder structure — no zipped inner folders.
Field of View (FOV)	Min. 12 cm × 8 cm (single arch, must include full hard palate, nasal floor, inferior mandibular border). Min. 15 cm × 15 cm for bimaxillary cases.
Slice Thickness	≤ 0.5 mm (max. limit 0.625 mm)
Voxel Size	0.15 mm to 0.3 mm isotropic
Artifact Rules	Cotton roll separator or non-radiopaque bite block required. Metal-marker appliances follow the Dual-Scan Protocol (2.5).

2.2 Intraoral Scans (STL/PLY)

File Format	High-resolution binary STL or color PLY. ASCII STL not accepted.
Surface Quality	Free of scan holes, voids, or floating scatter along the planned surgical ridge.
Mesh Density	Minimum 100,000 polygons per arch.
Maxillary Boundary	Full hard palate, both tuberosities, full mucobuccal fold (min. 5 mm apical to the mucogingival junction).
Mandibular Boundary	Full lingual vestibule, both retromolar pads, full mucobuccal fold depth.

2.3 Bite Registrations

File Format	Left and right buccal bite scan STLs in maximum intercuspation (MIP).
Verification Check	Vertical drift, double-bite artifact, or surface collision > 0.2 mm triggers an automatic rescan request.

2.4 Clinical Photography — "The Standard Six"

1. Full face at rest (lip-to-tooth relationship)
2. Full face with a maximum smile
3. Profile at rest
4. Retracted frontal view in maximum intercuspation (MIP)
5. Retracted lateral views (left and right)
6. Occlusal mirror views (upper and lower arches)

2.5 Dual-Scan Protocol (Edentulous Patients)

Section 3 — Digital Treatment Planning Workflow & Clinical Tolerances

The exact sequence and tolerances CAD designers apply during virtual planning.

3.1 CBCT-to-STL Alignment Validation

Landmark-based matching followed by global surface-to-surface registration. Maximum surface deviation between aligned CBCT dental surfaces and the intraoral scan mesh must be ≤ 0.1 mm — any zone exceeding this is rejected.

3.2 Safety Zones & Anatomical Boundaries

Anatomical Landmark	Minimum Safety Clearance	Clinical Rationale
Inferior Alveolar Nerve (IAN)	≥ 2.0 mm (apical/lateral)	Prevent paresthesia and mechanical injury
Mental Foramen Loop	≥ 2.0 mm mesial to the loop	Avoid injury to the anterior loop of the IAN
Maxillary Sinus Floor	≥ 1.0 mm (without grafting)	Prevent sinus membrane puncture
Nasal Cavity Floor	≥ 1.0 mm	Preserve integrity of the nasal mucosa
Adjacent Teeth	≥ 1.5 mm from the root surface	Prevent root damage and preserve adjacent bone

3.3 Implant Placement CAD Guidelines

• Buccal Plate Integrity: preserve ≥ 1.5 mm of sound buccal bone plate.
• Inter-Implant Distance: minimum 3.0 mm of bone between adjacent implant platforms.
• Platform Depth: 3.0–4.0 mm apical to the planned emergence profile.
• Inclination Limits: anterior implants as straight as possible; posterior implants up to 30° (max. 45° with angled MUAs) to bypass sinus walls or the mental foramen.

3.4 Prosthetic Space Evaluation

Restoration Type	Minimum Vertical Space (Implant Platform → Occlusal Plane)
Acrylic hybrid over titanium substructure	12–15 mm
Monolithic zirconia over titanium core	10–12 mm

If available space is below these values, the plan calculates the additional bone reduction needed and adds it to the G1 Bone Reduction Guide design automatically.

Section 4 — Implant System Compatibility Matrix

The CAD software loads the correct geometries, analogs, guide sleeves, and drill keys based on the system selected in Case Submission.

Section 5 — Material Specifications & Manufacturing Standards

All restorations, surgical templates, and metal components use biocompatible, ISO-certified raw materials.

Section 6 — Multi-Step Quality Control (QC) Protocols

Every case passes through four QC gateways. Failure at any gate means immediate rejection and recycling to the previous stage.

Section 7 — Service Level Agreements (SLAs) & Turnaround Times

Measured in standard business days from the date of complete clinical file submission.

7.1 Standard SLA Schedule — Total: 6 Business Days

7.2 Express Service Tier — Total: 2 Business Days

Restricted to cases not requiring custom bone grafting or sinus augmentation.

Section 8 — Communications & Notification Dispatch Protocol

Every case stage automatically triggers a dashboard status change and an email to the submitting dentist.

Section 9 — Clinical Material Selection Guide

Restorative material should be selected based on the patient's individual habits and oral conditions.

Section 10 — Surgical Troubleshooting Protocols

Immediate troubleshooting workflows for surgical teams experiencing technical challenges on surgery day.

Section 11 — Portal Security & Access Standards

The Dentist Portal is a central registry for sensitive patient health records.

HIPAA Compliance: end-to-end encryption (AES-256) for all file transfers, including CBCT datasets, clinical photography, and patient intake forms.

Section 12 — Manual Revisions & Compliance Sign-off

Updates to this manual must be authorized by the Clinical Director and Laboratory Operations Manager.

Revision	Effective Date	Description of Changes	Authorized Sign-off
V1.0	July 18, 2026	Initial release of Master Operations Manual	Clinical Director

This operational manual is the property of MySmileQuote. It is intended for partner clinics and laboratory operations teams. Unauthorized distribution or copying is strictly prohibited.